I really wasn’t sure that the topics of Vicarious Trauma or the New Auto Insurance changes were going to feel useful to me but these were the topics I found most compelling! I got on the phone with my insurance agent the moment I left the conference and I’m looking at the self-care list of ideas right now because my stress level has been off the charts. Thank you so much for this information!

Thanks.  Great presentations as always with really interesting topics. This forum is the way to go, I used to have to drive over 400 miles to attend the conference.  This was so much better and my accommodations were very comfortable, like being at home.   Lol!  Thanks and see you (virtually) next year.