Donna is the Clinical HEDIS Nurse Manager at HAP Midwest since December 2014. Prior to this role, she was a Clinical Nurse Auditor for inVentiv Medical Management. She achieved her BSN in 1975, and was a practicing nurse and Nurse Manager of the Intensive Care and Coronary Care Units. She was also a practicing nurse on the Medical/Surgical units. Donna has 20 years of experience as a Senior Professional Utilization Review Auditor for BCBSM. She developed and wrote comprehensive training packages for new auditors, she coordinated and planned numerous training classes for coworkers at BCBSM. Donna served as mentor and trainer for 15 years. She has been a member of the MAHA for 8 years and a board member on the education committee for three years.